Shipping Rates & Policy
We provide estimated delivery dates at checkout based on your selected shipping method and product availability.
📋 Order Processing Time
✅ In-Stock Products
Delivery within 1–3 business days after order confirmation.
Most standard gowns, caps, and accessories ship fast.
🎓 Customized Products
Delivery within 4-6 weeks (includes personalization, embroidery, custom colors).
Expedited Service Available
We offer expedited processing for custom products. Select the expedited option on the product page or contact us for details. Additional fees apply.
🔄 Mixed Orders (Custom + Stock Items)
If your order contains both stock and custom products, the processing time will be based on the custom product (25–35 business days).
✈️ We can also ship your order separately for an additional charge — please contact our support team to arrange split shipment.
🚚 Shipping Time & Estimated Delivery
⚠️ Please note: Delivery dates are estimates and are not guaranteed. Couriers do not deliver on weekends and may be delayed due to holidays or special events.
🇺🇸 Shipping Costs & Methods (US Only)
Shipping costs are based on your order total. We offer three different shipping services:
| Service | Delivery Time | Details |
|---|---|---|
| Grand Standard Shipping | 5-7 business days | Most orders qualify for FREE shipping. Economy postal service. |
| Expedited Delivery | 3-4 business days | Faster processing & shipping. Rates calculated at checkout. |
| Priority Delivery | 1-2 business days | Fastest option (excludes weekends/holidays). |
💡 Most orders are free shipping for Grand Standard Shipping. For more information on other shipping services, please refer to the product page or proceed to checkout.
🌎 Shipping Costs & Methods (International)
We ship worldwide. International shipping costs and methods depend on the destination country/region, order weight, and the chosen carrier.
The best way to get accurate shipping costs and delivery options for your order is to place a mock order online — simply add items to cart and proceed to checkout for a real-time quote.
⚠️ Out of Stock Items
If any item in your order is out of stock, one of our customer service representatives will contact you by phone or email with an alternative option. We will ask if you would like to:
- ✅ Proceed with your order (substitute item or keep remaining items)
- 🔄 Change your order to another product or size
- ❌ Return the out-of-stock item for a full refund
We always aim to minimize delays and keep you informed every step of the way.